FAQ

Platinum Relationship Frequent Asked Question


Telephone Counselling

If you are unable to attend our offices for sessions than we offer telephone counselling and online video counselling

  • How does Telephone Counselling?
  • Length of Session

    All session are tailored to a couples unique goals and needs; a standard session is generally 60min in length.

    We do offer a Results Session, available after an initial session. Results Sessions can be up to 6hrs of total immersion and are very powerful.

  • Initial Session
  • Subsequent Session
  • Length of Theraphy
  • Support Service
  • Office Location
  • Office Hours
  • Fee
  • Payment
  • How does Telephone Counselling?

    1.) Book your telephone counselling appointment of 30 or 50 minutes with my online
    Online Appointment Diary. The online diary will take you through the steps to pre-pay the session with PayPal via credit card or your linked bank account.

    2.) Once your appointment is confirmed, you will need to call me on 0410 948 498 at the scheduled time.

    3.) Make sure you are in a quiet room with no distractions and a pen and paper to take notes during our counselling session.

    4.) At the conclusion of our first counselling session we will discuss your future needs in terms of telephone counselling or possible referrals that may be needed.

    5.) If, for any reason, you miss your scheduled phone consultation, the full-fee cancellation policy will apply.

    Please note, telephone counselling is not suitable for all individuals or couples.

    If you are not sure please contact us before booking or we can discuss it via a free 10min telephone consultation service.

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  • Initial Sessions

    In the initial session we work with you to get a full understanding of your unique situation, goals, needs and values. Clarifying what you want to get from a session and your ultimate individual goals and feelings towards your current and ideal relationship.This first session is a perfect time for you to feel if we are the perfect fit for your relationship counselling solution and hear from us how we can provide you with empowering tools. Most couples see from the initial session that together through counselling they can reclaim and rebuild their relationship.

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  • Subsequent Sessions

    Subsequent session packages depend on the needs evaluated from the initial session with most couples selecting a package that consists of 60 min sessions designed to reach their ideal relationship goals.

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  • Length of Therapy

    This of course varies on a couples individual situation and needs. On average a couple can tend to have 6 – 12 sessions to reach a renewed anchored relationship reality where they are focused on the ongoing deepening and commitment.

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  • Support Service

    Ongoing commitment and submersion to creating your ultimate relationship guarantees a incrediable fulfilling passionate life together.We call this ‘CUPID CEMENT’; our commitment to support you with tools and a congruent community of peers with the same relationship commitment.The Internet has provided us with unique technology to deliver interactive, valuable coaching & workshops via online streaming TV to help you continue commitment to your relationship goals.The key to success with any goal is accountability, congruent peers, and supporting education.Once couples complete counselling they choose to continue deepening their renewed relationship and commitment through ‘Cupid Cement’.Cupid Cement gives couples the support for 12month after their counselling package; this is our focus and commitment to deliver you results so couples never feel lost when deepening and discovering.

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  • Office Location

    We currently have offices in Gold Coast & Brisbane. During interstate seminars we also provide coaching services at local private offices.All our office locations are private and comfortable to allow you to enjoy the journey.

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  • Office Hours

    Coaching services are scheduled based on the needs of of couples. Standard hours are 10am to 7pm with flexible options available as we understand the need to offer availability outside of work hours and after the kids are asleep. Yes we are a family too and understand the real needs of couples.

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  • Fee

    Please enquire by phone or book an Appointment Online to view our current fee schedule.

    We offer a 10% discount for 6 sessions booked ahead and pre-paid.

    This option may be chosen at anytime in our work together.

    Please note we have a 24 hour full-fee cancellation policy.

    An investment in your relationship is an investment in every area of your life.

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  • Payment

    We accept VISA, Mastercard, PayPal or CASH.Electronic funds bank transfer is also available if arranged in advance.

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